FAQs

Q: How much is shipping?

A- We Offer Free Shipping

Q: How long does shipping take?

A-Order handling time is 1–3 business day (Monday–Friday).

Generally, shipments are in transit for 4–10 days (Monday–Friday).

Q: Where is my order?

A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q: What is my tracking number?

A: This is how you will be able to track your order. Your tracking number is the one we send automatically when we ship your order (it can take up to 2 days). It usually is 13 characters long and starts and ends with a letter. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q: I've lost my tracking number. What can I do?

A: Simply contact us at support@comfortify-live.com

 with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?

A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

Q- How can I cancel my order?

A- You must contact us within 12 hours.

-We cannot cancel your order once it has already been shipped.

Q: What is your return policy?

A: Please see our refund and Return Policy by clicking on this link: Refund Policy

Q: Who do I contact if there's something wrong with my order?

A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@comfortify-live.com

Contact us

If we still haven't managed to answer your question, please feel free to contact us at support@comfortify-live.com

 and we'll get back to you within 24 hours!

 

Contact Information:

Phone : +1 626 547 6821

Email: support@comfortify-live.com

Address: 4546 El Camino Real STE B10 #754, Los Altos CA 94022, United States